Ownership and management

CPP history



2008
  • Fifth business partner signed in Malaysia
  • New product distribution channel signed with GE Money in the UK
  • New business partner signed in the UK

2007
  • Winner of the Business in the Community Awards, Health, Wealth and Well-Being category
  • Winner of National Training Awards, Regional Training category
  • Finalist in the National Business Awards, Business of the Year category
  • Finalist in the Yorkshire and Humberside Contact Centre Awards, People category
  • Winner in the National Sales Awards, Training Solution of the Year category, and Finalist in the Best Incentive and Motivation category
  • Finalist in European Call Centre Awards, The Best Improvement Strategy category
  • Winner of The Press Business Awards, Best Link between Business and Education category
  • Opened CPP office in India and Ireland
  • CPP Italy won Italian Card Industry Award for Card Protection
  • Launched five new Life Assistance products in North America
  • Card activation channel embedded as key sales channel in major markets

2006
  • Award finalist for two years running in the best link between business and education in York, UK
  • Launch of CPP Direct
  • Winner of the Community Involvement award in Tamworth, UK
  • Achieved highly commended in the UK’s National Customer Service Awards
  • CPP opens its office in Turkey
  • Awarded 2006 Best Outsourced Call Centre of the Year – under 100 seats in Hong Kong
  • CPP is launched in Malaysia
  • New corporate branding is introduced across the CPP Group

2005
  • Key Protector and My Wines Reserve launch in the USA
  • Ejecutivos Magazine nominated CPP as the best Protection and Security Company of the year
  • CPP is launched in Singapore
  • Award finalist in the National Business Awards, Innovation category
  • Named in the Sunday Times 2005 HSBC Top Track 250 companies

2004
  • CPP is launched in Hong Kong and new offices opened in Madrid, Spain
  • Expanded our USA operation in Minneapolis
  • Identity Protection Plan is launched in the UK
  • Legal Protection Plan is launched in Spain
  • Total Financial Health product launches in the USA
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2003
  • Award finalist for the Royal Bank of Scotland Sunday Times Business Awards
  • CPP is launched in the US and France
  • Deloitte & Touche Indy 100 Award Winner
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2002
  • Featured in the Sunday Times PriceWaterhouseCoopers Profit Track 100
  • A new customer contact centre opens in Tamworth in the UK
  • The UK's 11th most successful entrepreneur/company, Enterprise Top 100
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2001
  • CPP is launched in Italy
  • KeyCover is launched in the UK
  • Acquired Debt Management Associates & Homecare Insurance
  • Certificate of Excellence Award, European Call Centre of the Year Awards
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2000
  • The new £10 million York Customer Contact Centre opens
  • CPP is launched in Portugal
  • Featured in the Sunday Times PriceWaterhouseCoopers Profit Track 100
  • Hamish Ogston won the Ernst & Young Entrepeneur of the Year Award in the Financial Services Category
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1990 - 1999
  • 1999 - Named by the Corporate Research Foundation as one of the Top UK Companies of the Future
  • 1997 - The Protector customer database system is launched
  • 1995 - CPP is launched in Spain
  • 1993 - CPP is launched in Germany
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1980 - 1989
  • 1987 - First Business Partner signs in the UK
  • 1980 - Hamish Ogston launched Card Protection Plan in the UK
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