Group profit before tax and pre-exceptionals up 42% to £26.7 million
Over 10 million customers worldwide
Strong performances across Northern and Southern Europe
Successful repositioning of our North America business around a fresh business partnership model
Our business in the Asia Pacific region continues to grow strongly
A number of exciting new products implemented across the group
Managing for Value continues to be embedded into the CPP culture across the group
Embedding the principles and practices associated with the Financial Services Authority’s Treating Customers Fairly regulatory framework within the UK
Further investment in our IT infrastructure and enhancements to our eCommerce capabilities to allow customers to buy and purchase their policies online